Customer Service Mortgage Representative

Mommy Jobs Online is a national leader in delivering services and solutions for business success. We are currently seeking a Customer Service Representative to assist in helping our Mortgage, Lending & Financial Services clients.

* This is a remote position. Must be able to work unsupervised
* Monthly bonuses based on performance

Responsibilities:

• Ability to handle a high volume of phone calls (both inbound and outbound)
• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Must be able to work M - F (8 hour days / 40 hour weeks)
• Basic computer skills (Microsoft Office)
• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

* Compensation is dependent on experience

Pay:  $16.51 hr 

To Become An Agent

*Apply at www.mommyjobsonline.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions. Please reference agent id code MJOLNANCYJ when you register online.

Mommy Jobs Online is accepting pre-screening interviews, so please call 1-405-418-6160 and ask for Kimberly.

Jobseeker Live Chat -  https://tawk.to/chat/5bd13d86476c2f239ff5dd42/default  

Office Skills