Data Entry and Customer Support

Shasmi Beauty
Published
August 8, 2020
Location
Columbus, OH
Category
Job Type
Remote  
Job ID
shasmibeauty
Base Salary
$12.00 - $17.00 per hour
Salary Ranges
0 - $25,000 per year
Responsibilities
Home office setup with office skills
Education Requirements
High school
Education Experience
Not specified
Work Hours
Day-time shift
Qualifications
Experienced
Street Address
Remote

Description

We are transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients.
We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

In this role, you will provide support to our growing network of healthcare professionals and colleagues. You will effectively communicate technical concepts to users, identify and resolve issues in a timely manner, and look for ways to improve and promote quality of the user experience.

How you’ll make an impact:

  • Answer emails in queue to provide technical, installation, and account support for users
  • Manage trouble tickets from beginning to end
  • Maintain high-level customer satisfaction
  • Identify and escalate issues as needed
  • Log issues and conduct product testing
  • Ensure that all processes and procedures are completed properly
  • Work with management and development team to build and improve internal support tools

What we’re looking for:

  • High school diploma. Technical or junior college a plus.
  • 1-2 years customer service experience
  • 1-3 years data entry experience
  • Experience with CRM or other ticketing system
  • Ability to work on weekends

​Nice to have:

  • 1 year experience in a technology environment
  • Experience with iOS, Android, or other smartphone/tablet

Pay: $12.00 - $17.00 per hour

*To Become A Lifetime Member:

Please complete our remote contractor registration enrollment https://shasmibeauty.com/telecommute-job-board/ .

Please reference our agent registration id code ShasmiBeautyROXANNAG on your application when you apply.

We will contact you back within 24 hrs. via email.

Contact Us:  

If you are seeking PT or FT employment and would like more information on this position, then please call 405-252-1103 or apply online.

Skills

High school diploma. Technical or junior college a plus.
1-2 years customer service experience
1-3 years data entry experience
Experience with CRM or other ticketing system
Ability to work on weekends

Apply
To complete the 2nd step registration process - Please apply for our direct-hire 1099 contractor background check job application link: http://www.emailmeform.com/builder/form/19aCqF66fxfI4dp Once your application has been processed we will contact you back with 24 hrs. via email to get you started with the contract work-at-home job position. Thanks!

Related Jobs